Privacy Policy
At CoinSpikeRadar ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU GDPR), the UK GDPR, the ePrivacy Directive, and the California Consumer Privacy Act (CCPA / CPRA).
1. Data Controller Information
CoinSpikeRadar is the data controller responsible for your personal data collected when using our website and crypto volume scanning software. For any data protection inquiries, email us directly at support@coinspikeradar.com.
2. Personal Data We Collect
- Account & Authentication Data: Email address and authentication token via Firebase Authentication when signing up or logging in.
- Subscription & Billing Data: Payment details, transaction IDs, and active plan status processed securely via Stripe. We do NOT directly store full credit card numbers.
- Usage & Analytics Telemetry: Anonymized browser type, device telemetry, IP address, page views, and traffic analytics processed via Google Tag / Google Analytics and Microsoft Clarity.
- User Preferences: Stored volume spike alert thresholds, favorite trading pairs, layout choices, and consent choices stored locally in your browser.
3. Legal Bases for Processing (GDPR Art. 6)
Contract Performance: Providing access to real-time volume alerts, scanner dashboard, and subscription services.
Legitimate Interests: Maintaining platform security, defending against automated abuse/attacks, and improving WebSocket feed latency.
Consent: Optional cookies, analytical telemetry, and marketing metrics (which you can modify anytime).
4. Your Rights Under GDPR & CCPA
Depending on your jurisdiction, you hold the following rights:
Right to Access (Subject Access)
Request a copy of personal data held about you.
Right to Erasure ("Right to be Forgotten")
Request complete deletion of your user profile & account data.
Right to Rectification
Correct inaccurate or incomplete account information.
Right to Withdraw Consent
Change cookie & preference consent anytime via our preference center.
5. Privacy Preference Management
You can modify or withdraw your cookie consent choices at any time by clicking the button below: